Who should use Pure TalkUSA?
Looking for a flexible, no contract, cheap cell phone plan? Look no further. If you want cell phone service but don't want to sign a contract, or if you don't want to spend a fortune on your cell phone plan, Pure TalkUSA is for you. If you are looking for a senior cell phone plan, and don't want to pay for extras, Pure TalkUSA is perfect — we're a Senior Advocate with www.seniorsapprove.com. If your son or daughter needs a phone for keeping in touch with you and sending occasional text messages, Pure TalkUSA is the answer. Need more minutes? No problem. The more minutes you need, the cheaper your minutes get — our Flex Plan adjusts to your needs each month, and unused minutes never expire.
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Who is Pure TalkUSA?
Pure TalkUSA is a nationwide provider of low cost cell phone plans starting at $10/month with no contract — simple plans to fit today's budget. It operates using the largest family of GSM network service providers in the country. Pure TalkUSA's plans have no restrictions and no extra fees: Base plan of $10/month for 101 minutes, our innovative Flex Plan allowing you, the consumer, to adjust your plan to fit your needs AND your budget, as well as our Unlimited Plan for $48/month with no daily, weekly, or monthly limits.
Does the monthly service charge include all taxes and fees?
Yes. Whether you are on the Pure TalkUSA base plan, our innovative Flex Plan or our Unlimited Plan the service fee advertised includes all taxes and fees. You will see no silly fees or taxes on your payment card statement.
How do I activate my Pure TalkUSA service?
To activate your Pure TalkUSA service, you may do so here.
You may also activate your service by calling customer service at 1-877-707-8667.
Does Pure TalkUSA have a rewards/loyalty program?
Yes, Pure TalkUSA rewards our loyal customers through our Tell-A-Friend program. Tell-A-Friend about Pure TalkUSA and receive either 202 FREE BONUS ROLLOVER minutes or $10 credit towards your monthly charges depending on what plan you are on at time of redemption! It's Simple: Give all your friends your Pure TalkUSA phone number and have them enter it upon ordering. Once their order is placed, you will earn the rewards the following month. There is no limit on how many friends you refer, so Tell-A-Friend — tell ALL of your friends!
Can I keep my existing number?
Yes! Place your order just like normal. When you call Customer Service to activate your new Pure TalkUSA service, simply tell us to activate your new Pure Talk SIM or phone and we'll start the process of porting your number to your Pure TalkUSA Service. You will be notified when the porting process is complete.
How do I pay my bill every month?
A credit card or debit card is required to purchase your Pure TalkUSA service. Your date of purchase becomes your anniversary date. Each month, on your anniversary date, your payment card on file will be charged for the current's month service and your account will be updated. You will be emailed a copy of your invoice each month and your account detail can be viewed anytime by logging in through the Pure TalkUSA web site.
Is the Pure TalkUSA service good nationwide?
Yes. You can be sure that your Pure TalkUSA service will work on the nationwide GSM network. There are NEVER any roaming or long distance charges. See the "Coverage Map" tab on this site for more details.
What if I need more than 101 minutes in a month?
Need more than 101 minutes per month? No problem! You can always purchase more minutes in $10 increments or you can sign up for our Flex Plan or our Unlimited Plan. With the Flex plan, you set your maximum spending limit for a month-long period. If you talk more than 101 minutes during a month, we will automatically adjust your plan to the next level and bill your payment card accordingly. Minutes will be purchased in $10 increments, and we will continue to adjust your plan as needed until you reach the maximum amount you would like to spend. Best of all, the Flex Plan adjusts to your usage needs, so you will begin the following month at the base plan. Don't forget, unused minutes rollover and never expire! With the Pure TalkUSA Unlimited Plan, there are no daily, weekly, or monthly limits so you can talk and text as much as you like. It's Simple, Flexible, and Reliable — for your calling AND your budget needs!
What type of warranty is offered with Pure TalkUSA phones?
- There is a limited 90-day warranty on all handsets purchased. Please contact Pure TalkUSA to receive your RMA number for all warranty claims. *Customer pays shipping charges.
- There is a 14-day money back guarantee on all products. Please contact Pure TalkUSA Customer Service to cancel your account and receive your RMA number.
- Does not cover normal wear and tear or negligence by the subscriber.
- Does not cover lost or stolen phones.
- Does not cover physical or liquid damage.
How do I know if my phone is unlocked or compatible?
If your phone was through the following carriers, it is not compatible. Verizon, Sprint/Nextel, MetroPCS, Virgin Mobile, Page Plus. If your existing phone was used with T-Mobile, TracFone, Net10 or other GSM providers, it will have to be unlocked to work with our services. To check to see if it is unlocked, simply place a different type of SIM chip in it. The phone will show that SIM carrier on your phone if your phone is unlocked. If your phone is AT&T or Cingular, our SIM chip should be compatible.
How do I contact Pure TalkUSA?
Pure TalkUSA proudly offers customer service right here in the U.S.A. You can reach Customer Service at support@puretalkusa.com or by calling 1-877-820-7873. Hours of Customer Service are (EST):
M-F: 8AM - Midnight
Sat: 8AM - Midnight
Sun: 8AM - Midnight
Have a question?
We're standing by to answer your questions. Just send an email to info@puretalkusa.com and we'll send you the answer!
