PureTalk USA

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Common Questions About Our Devices

Pure TalkUSA offers a SIM starter kit that gives you the standard, micro and nano SIM card all in one. No more guessing if you are ordering the right size SIM, we will give them all to you! As far as function, there is no difference between the SIM cards. The only real difference is the size. The size of the micro SIM (12x15mm) is about a half of a regular SIM card (15x25mm). The nano SIM card is smaller and thinner than the standard and micro SIM card. It measures 12.3 mm by 8.8 mm by 0.67 mm. If you are using your own handset, please be sure to check which card you will need. SIM card purchases are non-refundable.

Yes. To use Pure TalkUSA services you must have a Pure TalkUSA SIM card installed in your phone. Any phone purchased from Pure TalkUSA will be shipped with the SIM card already installed.

Once you receive your Pure TalkUSA SIM card, remove the back cover and battery from the phone. Find the current SIM card and remove it and then insert in your new Pure TalkUSA SIM card. Replace the back cover and battery before powering your phone back on. For iPhone users, you will need to visit Apple Support.

To activate your Pure TalkUSA service, just visit our website and go to Activate Service. You may also activate your service by calling customer service at 1-877-707-8667.

Yes! Place your order just like normal. When you activate your new Pure TalkUSA service, you can select to keep your current number and we will start the porting process for you.