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* SIM card purchase is non-refundable. The 150 bonus minutes do not apply to the Unlimited plans.

*Pure TalkUSA does not accept Prepaid Gift Cards for payment.

Return Policy

There is a 14-day money back guarantee on all products. Please contact Pure TalkUSA Customer Service to cancel your account and receive your RMA number. You must have an RMA number to return handsets and receive a refund. After 14 days, you may cancel your account at anytime but will not receive a refund on service or equipment.

Handset Warranty

There is a limited 90-day warranty on Pure TalkUSA flip phones and SIM cards. Please contact Pure TalkUSA to receive your RMA number for all warranty claims.

Customer pays shipping charges.
Does not cover normal wear and tear or negligence by the subscriber.
Does not cover lost or stolen phones.
Does not cover physical or liquid damage.

Shipping & Handling

Orders received before 10:00am EST will be shipped the same day. Any order received after 10:00am EST will be shipped the following business day. We have three shipping methods to choose from. You will select your shipping method during check out.

Standard Shipping - USPS Parcel Post - 7-10 business days - FREE
Expedited Shipping - FedEx Ground - 3-5 business days - $7.95
Express Shipping - FedEx 2Day® - 2 business days - $29.95

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