FAQs

Orders & Shipping

You will receive a confirmation email with a tracking number once your order has been shipped.

Great news! We ship all products for free, with FedEx 2-Day shipping - this includes phones and SIM cards.

Great news! We ship all products for free, with FedEx 2-Day shipping.

Here are complete details on the PureTalk $55 plan: our $55/month Unlimited Plan includes unlimited talk, text and data. After 60GB of up to 5G high-speed data/hotspot usage, you will experience slower speeds. Low-speed data is 128 kbps (kilobytes per second), which is nearly 3G speeds. (5G capable device required. 5G is not available in all areas. Actual 5G availability, coverage, and speed may vary.)

Our $55/month Unlimited Plan includes unlimited talk, text and data. After 60GB of up to 5G high-speed data/hotspot usage, you will experience slower speeds. Low-speed data is 128 kbps (kilobytes per second), which is nearly 3G speeds. (5G capable device required. 5G is not available in all areas. Actual 5G availability, coverage, and speed may vary.)

There is a limit for high-speed data (up to 5G) on each plan. After the high-speed data limit is reached, your data speed is reduced to 128 kbps (nearly 3G speeds) until your monthly plan renews. (5G capable device required. 5G is not available in all areas. Actual 5G availability, coverage, and speed may vary.)

All of our plans offer unlimited talk & text with varying amounts of high-speed data (up to 5G). Our $55/month plan offers unlimited talk, text and data (up to a maximum of 60GB). In the unlikely event that you use 60GBs of high-speed data, you will experience slower speeds until your plan renews. (5G capable device required. 5G is not available in all areas. Actual 5G availability, coverage, and speed may vary.)