See the Internet Settings on your phone to determine if your device is on the 2G network and needs to be migrated. If you do have a 2G device, you'll need to upgrade to one on the 4G LTE network (recommended) such as an iPhone, smartphoneor other handset. See all availablehandsets available from Pure TalkUSA here:http://bit.ly/1tAEZze
We recently provided customers with a letter explaining the process and how to make the transition. Mention that you are a returning customer and find out special benefits you can receive as a Thank You forbeing a loyal PTUSA customer! Returning customers looking to upgrade their device through Pure Talk can receive a$25 instant credit up to a $100 VISA gift card depending on the selecteddevice...plus your phone number will remain the same!
To purchase an upgrade from Pure TalkUSA, you can call customer service at 1-877- 820-7873 or log in to your account at www.puretalkusa.com. Need to verify if your handset is 2G technology? Give us a call or email us at firstname.lastname@example.org with the make and model of your handset and we can help you out.
If you're not yet a Pure TalkUSA customer and want to learn more about the value and plan options, visit our website atwww.puretalkusa.com.